Data Protection Policy

At Electronic Components Surplus, we are committed to protecting the privacy and security of your personal information. This Data Protection Policy (the "Policy") explains how we collect, use, and protect your personal information in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

  1. Data Controller The data controller for Electronic Components Surplus is Sales at Alchemy Products.info@alchemy-products.co.uk

  2. Personal Information We Collect We may collect and process the following types of personal information:

  • Contact information, such as your name, address, email address, and phone number
  • Payment information, such as your credit card or bank account details
  • Order information, such as the products you purchase from us and any communication related to those purchases
  • Marketing preferences, such as your opt-in or opt-out preferences for marketing communications
  • Technical information, such as your IP address, browser type, and device information
  • Other information you provide to us voluntarily, such as in customer surveys or product reviews
  1. How We Use Your Personal Information We may use your personal information for the following purposes:
  • To process and fulfill your orders and payments
  • To communicate with you about your orders and our products and services
  • To respond to your inquiries and customer service requests
  • To improve our products and services
  • To send you promotional materials and other communications if you have opted in to receive them
  • To comply with our legal obligations and protect our rights and property

  1. Sharing Your Personal Information We may share your personal information with third-party service providers that perform services on our behalf, such as payment processing, shipping, and marketing. We may also share your personal information if required by law or in connection with a legal proceeding.

  2. Data Security We take reasonable measures to protect your personal information from unauthorized access, disclosure, and use. We have implemented appropriate technical and organizational measures to ensure the confidentiality, integrity, and availability of your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your personal information.

  3. Your Rights Under the GDPR and other applicable data protection laws, you have the following rights:

  • The right to access your personal information and request that we correct or update it
  • The right to request that we delete your personal information
  • The right to object to our processing of your personal information
  • The right to restrict our processing of your personal information
  • The right to data portability
  • The right to withdraw your consent to our processing of your personal information

To exercise your rights, please contact us using the contact information provided at the end of this Policy.

  1. Data Retention We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.

  2. International Transfers If we transfer your personal information to third-party service providers outside the European Economic Area (EEA), we will ensure that appropriate safeguards are in place to protect your personal information, such as standard contractual clauses or Privacy Shield certification.

  3. Changes to This Policy We may update this Policy from time to time in our sole discretion. We will notify you of any changes by posting a notice on our website or by sending you an email. Your continued use of our products and services after the posting of any changes to this Policy will constitute your acceptance of such changes.

  4. Contact Us If you have any questions or concerns about this Policy or our data protection practices, please contact us at electroniccomponentssurplus@gmail.com

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